Member Service Advocate (Work From Home)

This role will be the first welcome for the caller on behalf of Cityblock. You will orient members to the company's care model and field inquiries, concerns, and requests. You will instill loyalty and...

Member Service Advocate (Work From Home)

16 November 9:38 AM

Company: Cityblock Health

Location: O Fallon, Saint Charles County

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Description

This role will be the first welcome for the caller on behalf of Cityblock. You will orient members to the company's care model and field inquiries, concerns, and requests. You will instill loyalty and trust by anticipating member needs, conveying genuine interest and empathy, building trust, and providing accurate and efficient services to all members and other callers. You may complete a screening questionnaire with members, verify their insurance, schedule appointments, connect to a clinician… View full job description

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